Managers use people to accomplish work; leaders use work to grow people.
… a reasonable starting process would be:
- Ask them what they want to do
- Ask them how they feel about areas for improvement
- Provide resources (training, books, mentoring) in areas they have an interest for
- Encourage “outsight” (input from people outside the organization) in their development
- Checkpoint regularly about how the process is going and if their goals have changed
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